Residents
have a right to a safe environment. A safe environment is
a place where one's personal belongings such as clothes,
jewelry, cosmetics, eyeglasses, hearing aids and dentures
are not lost or stolen. In a perfect world, no one would
have to worry about such things, however, because these
issues are common place, the Sneaky Sack is a perfect
place for storage of sensitive items.
To provide
a more systematic look at nursing home theft, a survey that
reviews employees and family members in 47 nursing homes
in 10 states, found that 25.4% of the employees reported
seeing their co-workers stealing from nursing home patients
or suspecting them of doing so. A small minority of employees
reported that they themselves had stolen from patients.
Slightly less than one-fifth of the family members said
they believed some of their relatives' possessions had been
stolen by nursing home employees.
What
makes a perfect crime is not a perfect criminal but a perfect
victim. Elderly patients are just that. They are often functionally
disabled or cognitively impaired, making them unable to
keep up with their belongings. One analysis that can be
applied to nursing home theft is the routine-activity theory,
which surmises that successful theft requires the presence
of a motivated offender, a suitable target and the absence
of capable guardians.
For
example, in nursing homes, staff are typically poorly paid
and overworked. A staffer who is also having conflicts with
the residents might feel a desire to steal from them. Suitable
targets for theft are items that are easy to carry and conceal,
such as money, clothing or jewelry. By law, nursing home
patients' doors cannot be locked, and most patients' rooms
have no locks on the drawers and closets. Therefore, a resident's
possessions are commonly accessible to thieves. In addition,
daily activities, such as meals, require patients to be
out of their rooms at regularly scheduled times. These conditions
make it difficult for a facility's "capable guardians" to
safeguard the personal property of patients constantly.
The
nursing home environment itself may contribute to an atmosphere
of permissiveness about theft. For example, we have found
that some employees rationalize stealing by saying to themselves
and one another that the patient is mentally incompetent
and will not miss some items. When a theft takes place,
it is not unusual for administrators to deny the occurrence
or ignore it rather than believe their employees are dishonest.
In the
course of our interviews, we found that when employees were
asked what they thought would happen if they stole something
from a patient, a substantial proportion felt that their
chances of getting caught were small. When we asked what
would happen if employees were caught stealing, a majority
of respondents said that they expected to be fired but not
reported to the police. Many administrators hesitate to
get law enforcement involved. As one administrator said,
"Who wants the publicity?"
One
reason that researchers have ignored this subject is that
the covert nature of illegal behavior makes it difficult
for investigators to gather data. In several studies, we
found that nursing home administrators and owners often
were reluctant to have their employees and the families
of patients participate in a survey about theft. They were
even more reluctant to have us come to their facilities
to interview staff, patients and families of patients. Some
of the administrators' objections were, "We are afraid it
will alarm the patients and family members." "It could be
detrimental to the reputation of the home," and "Why give
the staff ideas?"
Even
though nursing home workers were assured that their anonymity
would be protected, many felt that their answers could be
traced back to them, and that they would be fired. Also
most nursing home administrators feel it is a breach of
confidentiality to give out the names and home addresses
of their employees and patients' family members. In addition,
patients and their families are often reluctant to discuss
this difficult subject because they fear retaliation by
the staff. After all, the same people who steal from residents
are often the very ones on whom patients are dependent for
their care.
Yet
unless the research community takes on these challenges,
opportunities to understand this pervasive problem and conceive
effective strategies to deal with it will continue to give
way to the sad result of thefts and the periodic reactions
of lawmakers to sensational media investigations.